Important guidelines you need to know. Please Read!
We will call you to confirm that your Online Check-In information has been received, then call you again when we are ready for you to come in to be treated. If you have not heard from our office within 30 minutes of submitting your form online, please contact our office at 733-9400.
Online Check-In forms are processed until 1 hour before closing, which is 7pm Monday thru Saturday and 3pm on Sundays. If you check in Online after this time, your paperwork will not get processed until the next business day.
Online Check-In is Urgent and Family Care’s innovative process that virtually eliminates waiting in the clinic lobby.
With Online Check-In you can register at home, at the office, or anywhere you have online access.
Since there are no appointments made at Urgent and Family Care, the Online Check-In form is not an actual appointment. It’s a convenient way to check in and be called as soon as your room is ready.
Austin Urgent Care is now offering Telemedicine, Please contact us for any minor medical needs we are ready and able to take care of our community as always.
In addition to in-person visits with our physicians, we are now offering telemedicine visits.
Please call 512-523-5127 or check-in-online and mention “telemedicine” in the “Reason for Visit” box.
Monday-Saturday 8 am to 8 pm
Sunday 8 am to 4 pm
Please call us for Holiday Hours!
Online Check-In is not for:
- Emergencies (see right)
- School Physicals
- Flu shots
Warning: Please dial 911 if you have an emergency such as chest pains, uncontrolled bleeding, abdominal pain, fracture with bone showing, severe burns, poisoning, constant vomiting, serious breathing problems, or anything else you deem as life-threatening. Online Check-In is not for emergency treatment. Some patient emergencies may alter the order in which Online Check-In patients are seen.